I have had to change the default trace masks for pg/router processes several times now and I'm really not sure what the default trace masks should be anymore for ctios, cti server, etc. Can't find any documentation but that may mean I just haven't searched the entire cisco site yet. Also, have a case open with TAC who asked me to turn up tracing and when I asked what the default setting should be, he said he wasn't sure. So if anyone has any answers I would appreciate the help. I set them to what I saw some of the settings on our other set of PGs (we have 2), but not sure if those are correct either. They were far lower that what I had tracing turned up to though.