A couple of months ago I upgraded our 2 old 6500 to a pair of 6509 running as a Virtual Switching System. Now I am having 2 problems that I hope are related. The first problem is that RME fails when it tries to do an inventory. The message I get is: "Failed (Device Collection Failed. Device side issue)."
I'm not sure what this means. All my credentials are correct, and this seems to be the only thing failing.
The next problem I'm having is since I upgraded to the 6509 VSS, User Tracking no longer pulls the device hostname from DNS. User tracking still works with MAC & IP address, just not with the hostname anymore.
Go to RME > Devices > Device Management > RME Devices, and edit the device attributes for this device. Do an inline edit, and change the SNMP timeout to 10 seconds. Save your changes, then apply them on the previous screen. Inventory collection should then work.