12-30-2009 12:48 PM - edited 03-21-2019 01:58 AM
Hi, I am installing a Cisco Phonne 524G in the UC500. And this messages are showed:
"spcp register token Rejected"
"error: cannot find UC500 Contact your adminitrator"
What happens?
I have anothers Cisco 524G phones registered in the UC500, and works fine.
I reset the phone to factory default.
01-03-2010 12:59 PM
Can you provide a show run, show ver, and debug ephone register for this phone?
01-03-2010 01:54 PM
01-04-2010 07:34 AM
Could you assign the 524 to an ephone below 14. It looks like you have several ephones configured, and I assume less than 14 are registering.
01-06-2010 04:44 AM
Thanks, Steve.
Indeed there are only ten phone set. I configured the phone with the id of five (ephone 5), and the same message is displayed in the phone.
01-06-2010 07:46 AM
Can you provide a debug ephone register for this phone?
Also, can you do a show ephone register?
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