I've been looking at the various callback and voicemail queuing applications out there, and I'm convinced that there should be a better way to pull off a caller requested call back from queue. I'm not worried about queuing a voice mail, I simply want the caller to have an option to get a return call, and it seems to me that the Outbound Subsystem is well positioned to pull this off. I can dynamically write XML documents and prompts to the database, so it seems like there should be a way write a single row to an ongoing campaign to add a call to it or to somehow automatically re-import contacts to an existing campaign. Has anybody faced the outbound problem in this way, or is there something that prevents pulling this off that I don't know about? Thanks for your thoughts on this.