Just received a new SLM224P switch to run some SPA942 phones using POE. The switch does not appear to be detecting the POE device. I am using the designated POE ports and have confirmed that POE is enable on all the capable ports - but nothing. I have reloaded defaults and even uploaded the latest firmware and still nothing. I have also tested with a Cisco AP1131AG access point which I know to be working with POE.
Am I missing something? How do I get it replaced?