I have a user that runs the Agent Supervisor. We are running UCCX 7.01 Build 168. They are the only user experiencing this problem.
When using the Supervisor, none of the real time reports will auto refresh. Pressing the manual refresh button will update them. In Preferences, where you set the refresh time, all the time options are set to "Manual" and are grayed out, prohibiting me from changing them.
Thoughts on this?
I have tried reinstalling the Supervisor. No luck in searching the forums either.