attendant console user showing unknown status !!!

Unanswered Question
Jan 2nd, 2010
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hi all,

im trying to configure Auto Attendant Console user on CCM 7.1(2) Cluster, but my Pilot Point is not getting registered with CCM & showing UNKNOWN.

CTI  & Attendant Console Service is running on publisher & Attendant Console Service on Subscriber only. I have tried by restarting CTI & Atendant Console Service on both servers but not working !!!

Can any one suggest some solution !!!


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mightyking Sun, 01/03/2010 - 18:31
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Try to restart the Cisco Call Dispatcher service, if it doesn't help you need to restart the CallManager service.



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