Hi, thanks for the help. Im using a spa9000 and linksys ip phones. The dial plan im using is the following:

(<*97:vmm> | [1-7]xxx | 9,[1-9]xxxxxxx | 9,04xxxxxxxxxxx | 9,01xxxxxxxxxx | 9,001xxxxxxxxxx | 9,00xx. | 8,[1-9]xxxxxxx | 8,04xxxxxxxxxxx | 8,01xxxxxxxxxx | 8,001xxxxxxxxxx | 8,00xx. | 9,*xx*xxxxxxxxxxxxx# )

I have 2 lines within the spa, a SIP line and a PSTN line.

When i press the  pound key # once i dialed the number, the phone screen says: Call Ended.

Thanks.

Dear Sir;

I would need the html pages (admin advanced mode) of SPA9000 and the phone and the phone number you are dialing. In addition It would be good if you can provide syslog information of the phone. Check the community about how to get debug traces for SPA9XX phones.

Regards
Alberto

Hi, thanks for posting.

I dont have really configured anything but the dial plan in the SPA9000 wich is:

(<*97:vmm> | [1234567]xxx | 9,[1-9]xxxxxxx | 9,04xxxxxxxxxxx | 9,01xxxxxxxxxx | 9,001xxxxxxxxxx | 9,00xx. | 8,[1-9]xxxxxxx | 8,04xxxxxxxxxxx | 8,01xxxxxxxxxx | 8,001xxxxxxxxxx | 8,00xx. | 9,*xx*xxxxxxxxxxxxx# )

(Haven´t modified anything in the phones either)

The number im trying to dial is the following:

*21*0448111223344# (Example, star, two digits, star, ten digits number, pound symbol)

But as i also mentioned before, when i press the # key the phones displays "Invalid Number"

Hope this helps.

Thank you very much.

Dear Sir;

I suggest you contact the Small business Support Center (details on the support section of this community). They will support in your configuration.

Regards
Alberto