What happen with Router 1841, It's disappear promt to configure.

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Jan 3rd, 2010
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Hi All,


          I have a problem with Router 1841 on software version 12.4(13r) T, After reboot system I cannot access to CLI.


The attached file is capture screen during turn on my device.


Thank you.

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Leo Laohoo Sun, 01/03/2010 - 20:04
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Sounds like an IOS bug.  Have you considered upgrading from 12.3(8)YG4 to the 12.4 version IOS?

CiscoSCC Multilink Sun, 01/03/2010 - 20:17
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Thankyou for your reply.


No, I don't have upgrade software , just "reload" command then found problem.

Leo Laohoo Mon, 01/04/2010 - 12:37
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Try removing the modules you may have and reload the router to see if the router crashes again.  If not, then I recommend that you upgrade your IOS.

Richard Burts Mon, 01/04/2010 - 14:08
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The original poser describes the attached file as a screen capture during the problem. But what I get in the attached file is not a screen shot but is part of a crashinfo file, which is not at all helpful in finding problems with the prompt. A screen caprue would be much more helpful.


Without a screen capture and with the minimal description in the orininal post I have difficulty determining whether the problem might be:

- problems in accessing the user mode prompt.

- can access user mode but has problems in accessing enable mode.

-can access enable mode but has problems in accessing config mode.

- could it be something else?

some clarification from the original poster would be helpful.


HTH


Rick

CiscoSCC Multilink Mon, 01/04/2010 - 18:54
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Thank you anybody,


     Right Now, after upgrade to new software the problem has been resolve.

Leo Laohoo Mon, 01/04/2010 - 19:01
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Can you mark this post as "Answered"?

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