Ringing on sets uc500

Unanswered Question

I have a uc500 that a user states his phone would ring while talking to another user. There were no changes made to the system and I can't find any feature anywhere that would have turned this on/off. While on a call, the user gets call waiting but no audible ringing on the set. Any idea what feature this would be ?

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Steven Smith Mon, 01/04/2010 - 12:09
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