The attendant console (AC) is disconnected when one this specific phone is offline. I am not sure the history but it seems that this phone was built and tied to the AC. The reception is currently using another phone. This phone is located in the phone room. When I disconnect this phone, the AC will be disconnected too. So i have to keep this phone active. Any idea on how to fix this issue? or where do i look to setup this?
I would like to assign the phone that is currently being used by the reception to be tied with AC? if there is any such thing to tie a phone with AC.