- Gold, 750 points or more
Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to learn more about designing and troubleshooting wireless LAN controller deployments with Cisco expert Mark Gress. Mark is an escalation engineer at the Cisco Systems Technical Assistance Center (TAC) in Research Triangle Park, North Carolina, where he has worked since 2005. He has been troubleshooting complex wireless networks since the birth of the Cisco Wireless LAN Controller (WLC) as a TAC engineer, a technical lead for the Enterprise Wireless team, and now as an escalation engineer supporting the complete Cisco line of wireless products. Mark has diagnosed problems in some of the largest Cisco wireless deployments and has provided training for TAC teams around the world. He has also contributed to numerous design guides, application notes, and white papers. He has been professionally involved in the networking industry for more than 10 years. Mark holds a bachelor of science degree in computer information systems and business management from North Carolina Wesleyan College. He holds CCIE cerrtification number 25539.
Remember to use the rating system to let Mark know if you have received an adequate response.
Mark might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the event. This event lasts through January 15, 2010. Visit this forum often to view responses to your questions and the questions of other community members.