I'm setting up my first SPA9000, and I must say I'm impressed so far. I've been experimenting with the auto-attendant, and it's coming along quite nicely, except for one small point: when trying to forward a call externally via the auto-attendant, I'm not getting any audio in any direction, and the call stops after 20 seconds.
Basically, I need an option in the auto-attendant that will forward the call to an external number. The transfer works, and the external number rings, and I can answer on the external number, but there is no audio on either side, and the line gets cut off after 20 seconds. It's like the transfer only gets executed partially.
This is the option in the AA script: <case input="1"> <xfer name= "External" target="90476647647"/></case> (9 being the prefix for the ITSP line, and the rest being my cell phone number, for testing purposes).
CFWD Bridge Mode is set to All
XFER Bridge Mode is set to All
Force Media Proxy is set to Yes
If you need more information from me I'll be happy to provide it to you. If anyone can give me a clue I'd be most grateful.
*EDIT* I'm adding my configs and a syslog log of an attempt to forward a call via auto-attendant. Thanks in advance to anyone trying to help me out.