CM in Device Allocation Summary not synchronise to DCR

Unanswered Question
Jan 5th, 2010

IDFM, RME and IPM showing correct number of devices except CM. Ive enable auto auto mode in CM.

Why its not showing the same value as other 3 applications? Is it possible to delete the devices in CM and re-collect the devices?

Also, when I delete all the devices from DFM, RME and IPM, all counter reset to zero, but CM counter is not change, I have confirmed the Enable Auto Mode is ticked.

I have this problem too.
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Joe Clarke Tue, 01/05/2010 - 09:03

Campus does not automatically manage new devices as soon as they are added into DCR.  You need to run Data Collection.  Only then will the device count numbers change.  That said, go to the Campus Manager Homepage, and start a new Data Collection for all devices.  Then see if the missing devices show up.

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