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OS administrator login failure after upgrade from 4.2 to 6.1

ugradellini
Level 1
Level 1

Hi,

i upgraded my CCM cluster (Pub & Sub) from 4.2 to 6.1 through DMA.

All is working fine, and my new cluster is operative.

the only problem i meet is that i'm not able to login as "OS administrator" into the subscriber. But i can login properly into the pubblisher.

No problem with CM administrator's username/password for both publisher and subscriber.

There is a way in order to reset username/password for OS administrator??

thanks for any help you can provide me

2 Accepted Solutions

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

Have you tried the username "administrator" without the "OS"

Also check out this great thread from Michael @ Cisco;

https://supportforums.cisco.com/message/1122362#1122362

Cheers!

Rob

View solution in original post

Jaime Valencia
Cisco Employee
Cisco Employee

utils reset_ui_administrator_name

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpappa.html#wp1120161

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

Have you tried the username "administrator" without the "OS"

Also check out this great thread from Michael @ Cisco;

https://supportforums.cisco.com/message/1122362#1122362

Cheers!

Rob

Jaime Valencia
Cisco Employee
Cisco Employee

utils reset_ui_administrator_name

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpappa.html#wp1120161

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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