We are looking to do some call recording. We have Cisco CM version 6.1 we have testing in progress recording 7942 and 7962 series phones in the main location and one remote site. We are considering deploying call recording for the other remote sites, but the other sites depend heavly on the 7921 and the 7925 wireless phones. Has anyone had any success in recording conversations on the 7921's? Keep in mind that we are centralized call processing with all the callmanagers at the head end. MPLS is the connection from the remote sites to the main site.
Thanks in advance.