Active Voice migration to Cisco Unity / connection

Unanswered Question
Jan 6th, 2010

I have a customer who is currently running on version 3.0 of Active voice Kinesis voicemail. I would like to migrate them over to Cisco unity connection and looking for a way to migrate around 2000 mailboxes.

Any ideas welcome.


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Tommer Catlin Thu, 01/07/2010 - 08:19

Your best bet is to plan on a complete rebuild.   There are no tools to migrate from the old of a version. Im not sure

if there is a way, but if you could run an inplace upgrade from 3.0 to Unity 4.x, then you may have a chance to use COBRAS.

Some of the items in the table you can probably go a grab, such as First Name, Last Name, Primary Extension.  You can then build a CSV file to import into CUC.

But being that old, its going to be tough, not a lot of support for it.

lindborg Thu, 01/07/2010 - 08:21

There's no migration tools to move you from competative products (even our old company - Active Voice) - aside from the legal/ethical issues involved with leveraging our inside knowledge of what their DB may be based on (it's changed considerably since we split 10 years ago), there's a practical support/maintenance issue involved.

The best you can do is get a CSV dump from their system and use BAT or CUBI like tools for creating users in Connecgtion or Unity - exporting greetings, vocie names, messages etc... is not going to be something we can support.


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