DTMF Problem Meetingplace 6

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Jan 6th, 2010
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Hi,


    I am deploying meetingplace 6.0.Audio server version is R6_0_0_25.Voice gateway is configured on H.323 to route the calls to Meetingplace.No direct PSTN lines terminated in Audio Server.


When i call PSTN number to reach Meetingplace.sometimes my DTMF digits are not getting recognised properly.If i dial my profile ID as 12345,it recognise as something like 11233445.It is happening especially when i am on speakerphone(Handsfree)..


Kindly suggest...

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joel.davila Wed, 01/20/2010 - 06:02
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What kind of phones are you running as well what version of firmware on the phone and IOS load on the gateway. We ran into a similar issue with dual dtmf for MP 6 and it ended up being the firmware on the phones.

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