Displaying Name on External incoming call on phone.

Unanswered Question
Jan 7th, 2010


I have a request to see if this is possible, to display the persons name on their phone if the caller is ringing externally.

For example:

If my brother is ringing my work phone from his mobile, I would like it to display his name on my IP 7961 phone instead of his number. I  added his number to my personal address book and got him to ring in but it just displays his mobile number.

Is there a way of getting this to work? If I linked it to a database and it looked up the number etc...

We are using Cisco Call Manager 4.1.3 SR7 and our IP phones are 7960, 7961 and 7970.



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