IP-IVR: Notification of 100% port utilization?

Unanswered Question
Jan 7th, 2010
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Hello, Community,


We use UCCE 7.2.7 with IP IVR 5.0 and CUCM 6.1.4.  I am trying to determine the best method to get an alert via e-mail or SMS when all IVR ports are in use.


We use Solarwinds for NMS.  I am trying to figure out if ICM (or IP-IVR) can send an SNMP trap, but haven't been able to figure that out.  I have little experience working with SNMP/MIBs and don't have any clue which object to look for.


I don't have access to a syslog server that will send alerts (using the free Kiwi tool for syslog, which has filtering and alerting disabled)


Also, I do have an ICM Support Tools server running.


Thanks for any help you can offer!!!

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