CUE Call History

Unanswered Question
Jan 7th, 2010
User Badges:

Hello Team,

When I'm trying to access CallHistory from Reports menu It gives me bunch of "undefined" numbers.(see attachment) Would you give me an idea how to get rid of them and where they come from ?

And more common question , how CUE pull this log from CME ?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Brandon Buffin Thu, 01/07/2010 - 13:04
User Badges:
  • Purple, 4500 points or more

My guess is these are external calls. Do you receive caller ID from the telco? Try to turn on caller ID for CUE from the CUE CLI as follows:

cue#conf t

cue(config)#voicemail callerid

Hope this helps.


Andriy Yerofyeyev Thu, 01/07/2010 - 13:07
User Badges:

Brandon , thank you for reply ,

Yes CLID was delivered via SIP trunk (in/out) and "voicemail callerid" was enabled (by defalult)

jjperrier Thu, 06/16/2011 - 11:27
User Badges:

I am having this same problem.  A few real entries show up including inside and outside originating numbers with a bunch of undefined to undefined in between.  Has anyone found a solution to this?



This Discussion