I have uccx 7 integrated with cucm 7. My uccx servers were not placed in a network domain but now after all of the configuration is done my customer is asking me if we could place those servers in MS AD Domain.
Could that be done without problems?
IPCCX 7 doesn't support MS Domain, indeed it should be always kept in a workgroup. Do not join these servers to domain. Explain to your customer that this is in not joined to network domain as per design specification.
If you check Installation Guide, you can find "If the server on which you will install Cisco Unified CCX is in a Microsoft Active Directory domain, move the server from the domain to a local workgroup and reboot the server before you begin the installation".
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