CVP Play Data Microapplication Issues

Unanswered Question
Jan 8th, 2010

Hi

I'm trying to playout Estimated Queue Time back to caller in IPCCE / CVP environment.

Here are the steps, that I followed;

  • Created VRU script using PD microapplication (PD,Etime,0) with configuration parameters 1,,MM
  • Set Peripheral Call Variable 1 in ICM script with Estimated Time Value and divided it by 60 to convert the value into Minutes
  • Run external script

Haven't got it working.

Any suggestions on getting it fixed.

Regards,

Ahmad

I have this problem too.
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david.macias Fri, 01/08/2010 - 05:35

I've never used a PD, why don't you use a PM?

Name: PM,-1,S

Param: N

david

Ahmad Nizami Sun, 01/10/2010 - 05:05

No specific reasons, Ok I'll try it with PM.

Thanks for the suggestion.

Regards,

Ahmad

Edward Umansky Tue, 01/12/2010 - 13:08

MM is not a supported format string. You will need to use HHMM. The string you set in variable1 must strictly follow that format, so you will need to do some formatting in your script. Some examples: 3 minutes - "0003",  12 minutes - "0012", 60 minutes (1 hour) - "0100", 1 hour 1 minute "0101"

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