I already understand The NEC will not send the calling name, will the Unity CX PCA when we integrate with CUCM show the calling name in any of the fields.

thanks,

Hi -

Sorry, I misunderstood your original posting.  Here is a link to Unity Connection for customizing the subject line of voice messages - http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsagpdf.pdf

The subject line is viewable using the Cisco Unity Inbox.  Note however, this is not ciscopca, which is used to configure user voicemail settings.  As you can see from the link, "When the %NAME% parameter is used in the subject line format of an outside caller message, it is automatically replaced with the ANI Caller Name of the sender of the message. If the ANI Caller Name is not available, Cisco Unity Connection inserts the value specified in the %NAME% (When Unknown) field."  If the message comes from a non-subscriber, you may see "Voice Message from Unknown Caller" or Unidentified Caller in the subject.  I recommend also using field %CALLERID%, which I believe is used by default, because at least the voicemail user will get the caller's phone number.

Ginger