UCCX 7 Realtime snapshot reset time

Unanswered Question
Jan 10th, 2010

Dear All,

I've use a software wallboard to read from the realtime snapshot database. However, the statistics all reset at 00:00 midnight. Can we move the "reset time" to say, 8:00am?



I have this problem too.
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Jonathan Schulenberg Fri, 01/15/2010 - 14:48

No sadly. All of the real-time statistics are for the current calendar day only based on the server's time. This has been requested before I believe. You may want to speak with your Cisco AM to have your name added to the PER or open one if it doesn't officially exist yet.


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