01-11-2010 08:01 AM - edited 07-03-2021 06:24 PM
Hello all,
I used to have Windows XP pro installed with this wireless adapter (AIR-PI21AG-W-K9). It worked like a charm untill I upgraded to Windows 7. I can't get to let the device work. When I tried to use compatibility with windows vista SP1 driver it would freeze up the computer.
Is there something I can do to let the device work. It would be a shame to go buy another wireless adapter wich I know will drop off connections constantly. Will Cisco work on a driver for windows 7, when will it be available ?
Any recommendations and replies is surely appreciated.
01-19-2010 08:55 PM
Hi Roeljamil,
The Small Business Support Community is limited to Cisco Small Business Products.
Your question below relates to a Cisco Classic Product which our community would not be able to help you with.
The best area for you to post your question would be at the Cisco NetPro forums: https://supportforums.cisco.com/community/netpro/wireless-mobility/others
Best regards,
Cindy
Cindy Toy
Small Business Community Manager
Customer Advocacy
Cisco Systems, Inc.
06-29-2010 02:02 PM
I have searched high and low for working drivers for this card for Windows 7 32 bit. The closest I have found were the Vista drivers available for download on the Cisco site.
I installed the drivers and they didn't work right away, I had to uninstall and scan for hardware changes until the card was detected. After that it was fully functional (Internet/Network Access, etc.), of course until I restarted the system.
The problem I am running into right now is that, when Windows 7 is loading it freezes at the windows loading screen (The one with the Windows logo), and the classpnp.sys in safe mode with networking.
I have found a trick that works temporarily. Disable the card in the device manager every time you shut down, and enable it after the computer is restarted. This is a pain but at least works for the time being.
Does anyone know why this driver would be causing the freeze? Please don't tell me it's incompatible because I know it is compatible, I have it working right now. Something in Windows 7 is throwing an error when this driver or the cisco settings are loaded. Also, the problem has nothing to do with the driver not being "Digitally Signed" I have heard this over and over and that is not the problem.
I am searching for a windows/cisco guru that can explain why this driver would be fully functional after the system has booted but will fail on boot-up.
"One more note" I had an idea to have a batch file disable the card everytime the computer is shut down, and restarted everytime the computer is booted. But what happens if there is a power failure, the card will still be enabled thus leading to the same freeze.
Any help would be appreciated.
Sincerely,
James
06-30-2010 11:59 AM
Hi James -- Appreciate you visiting the Cisco Small Business Support Community. This community is limited to discussions regarding Small Business branded products. Please try posting your question here:https://supportforums.cisco.com/community/netpro/wireless-mobility/others.
Thanks again for your post.
Stephanie Reaves
Cisco Small Business
07-01-2010 10:11 PM
This thread has been moved over to https://supportforums.cisco.com/community/netpro/wireless-mobility/others
Regards,
Cindy Toy
Cisco Small Business
Community Manager
06-01-2011 07:51 AM
I have the same issue.. please, any help? I can't get the card to work in neither Windows 7 nor Vista. It just hangs the PC.
06-01-2011 08:46 AM
So far as I remember there are no drivers for windows 7 for that card.
Sent from Cisco Technical Support iPhone App
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide