Can't reset a 1131AG AP

sudip.acharya1 · ‎01-11-2010

Hi,

I have 2 AP's that were once connected to the WCS server but have been sitting on the side for awhile. When I powered them up and tried to reset them to factory defaults via the Clear Cnfig option in WCS, i got the error "Command failed".

I also tried holding down the reset button on the AP's for 15 seconds but that didint seem to work either. I need to set a IP on that AP's for a new office using the lwap ap ip addrress command which i cant do at the moment.

I tried changing the ip via WCS but got the error "MIB access failed".

Thanks.

Leo Laohoo · ‎01-11-2010

If your LAP has joined a WLC and downloaded the full LWAP IOS, then the "clear lwapp private" is disabled. However, in enable mode, you can delete the full LWAP IOS and you MUST leave the "rcv" image and let your LAP boot this image. Only then can you use the "clear lwapp private" command.

sudip.acharya1 · ‎01-12-2010

I just tried that and it did seem like everything was cleared prior to the reload but once it came back up, i still wasnt able to run commands.

But they are fine now. I did the following:

Unplug Nic

Unplug Power

Hold down Reset button

Plug in power

10 sec's later, let go of reset button

Clear lwapp ap private config

Reload

Leo Laohoo · ‎01-12-2010

Can you provide the output for the "sh version" and the "sh log"?

sudip.acharya1 · ‎01-13-2010

Unfortunately I can't. The AP's were sent out to our new location yesterday.

mdmartin · ‎01-18-2010

Hello Leo,

I am having the same problem, cant reset a 1131AG AP. I tried your advise of removing all files except the "rcv" image and rebooting to no avail. Also tried reseting with the mode button, but that too to no avail. Also, there is no global "config" command listed when in the "enable 15" mode. Here is an output of "sh ver" and "sh log".

AP0016.c7a0.b4d8# sh ver
Cisco IOS Software, C1130 Software (C1130-RCVK9W8-M), Version 12.3(7)JX, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Wed 24-Aug-05 10:57 by pwade

ROM: Bootstrap program is C1130 boot loader
BOOTLDR: C1130 Boot Loader (C1130-BOOT-M) Version 12.3(7)JA1, RELEASE SOFTWARE (fc1)

AP0016.c7a0.b4d8 uptime is 15 minutes
System returned to ROM by power-on
System image file is "flash:/c1130-rcvk9w8-mx/c1130-rcvk9w8-mx"

cisco AIR-LAP1131AG-A-K9 (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.
Processor board ID FOC100320H2
PowerPCElvis CPU at 262Mhz, revision number 0x0950
Last reset from power-on
1 FastEthernet interface

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:16:C7:A0:B4:D8
Part Number                          : 73-8962-09
PCA Assembly Number                  : 800-24818-08
PCA Revision Number                  : A0
PCB Serial Number                    : FOC100320H2
Top Assembly Part Number             : 800-25544-06
Top Assembly Serial Number           : FTX1007T0DJ
Top Revision Number                  : A0
Product/Model Number                 : AIR-LAP1131AG-A-K9

Configuration register is 0xF

AP0016.c7a0.b4d8#sh log
Syslog logging: enabled (0 messages dropped, 3 messages rate-limited,
                0 flushes, 0 overruns, xml disabled, filtering disabled)
    Console logging: level debugging, 4 messages logged, xml disabled,
                     filtering disabled
    Monitor logging: level debugging, 0 messages logged, xml disabled,
                     filtering disabled
    Buffer logging: level debugging, 6 messages logged, xml disabled,
                    filtering disabled
    Logging Exception size (4096 bytes)
    Count and timestamp logging messages: disabled

Log Buffer (4096 bytes):

*Mar 1 00:00:05.577: %SYS-6-LOGGERSTART: Logger process started
*Mar 1 00:00:05.597: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1130 Software (C1130-RCVK9W8-M), Version 12.3(7)JX, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Wed 24-Aug-05 10:57 by pwade
*Mar 1 00:00:06.600: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
*Mar 1 00:00:07.600: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
*Mar 1 00:00:25.600: %LWAPP-5-CHANGED: LWAPP changed state to DISCOVERY
*Mar 1 00:01:06.634: %CDP_PD-4-POWER_OK: Full power - NON_CISCO-NO_CDP_RECEIVED inline power source

Any help would be appreciated.

Thanks,

Mike

Leo Laohoo · ‎01-18-2010

Hey Mike,

1. Does your AP get a valid IP address?
2. Can your AP ping the management IP address of the WLC?
3. In enable mode, type the command "lwapp ap controller ip address "

Chris Illsley · ‎01-13-2010

Alternatively do a full reset, instructions here:

http://www.cisco.com/en/US/docs/wireless/access_point/12.2_11_JA/configuration/guide/s11trb.html#wp1038660

It's a bit of a faff but you can start from scratch.

Cheers

Chris