i have a CCM 5.1.3, and i want to do some configuration for the operator number, where 2 receptionests will be handling calls coming to this number.
so is there a way to do this ??
any help or useful refreneces will be great
thanks in advance
each one will use his own number
and the main number you assign it to the hunt pilot number
create first line group then hunt list then the hunt pilot
all the required configurations you can find it in the bellow link
if helpful Rate