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Problem adding devices into RME from DCR

msalim
Level 1
Level 1

‎01-12-2010 12:06 PM

I am trying to add devices to RME. From Resource Mananger Essentials

Admin->Device Mgmt->Device Management Settings

Enable Auto Mode ->Apply, but I am getting this error message. Any help will be appreciated.

Error in getting instance of TreeGenerator class 
com.cisco.nm.rmeng.inventory.dm.ui.DMTreeGenerator 
Root Cause:com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
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3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

‎01-12-2010 12:42 PM

Post the output of the pdshow command.

0 Helpful

msalim
Level 1
Level 1
In response to Joe Clarke

‎01-14-2010 07:33 AM

pdshow output is attached.

37839-pdshow.txt.zip
0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to msalim

‎01-15-2010 02:14 PM

I believe you're seeing the problem with Windows Remote Management and EssentialsDM conflicting.  Post the EssentialsDM.log and EssentialsDM_Server.log.

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