enable pc port

Answered Question
Jan 12th, 2010
User Badges:
  • Bronze, 100 points or more

How do I enable the PC switch port on the 7942 phone. Under settings it says it is not enabled, and there is no option to enable it that I can find anywhere. Yes I did unlock it but I just have an exit button. Please help.


Stephanie

Correct Answer by Steven Smith about 7 years 4 months ago

If the IP of the WAN is DHCP, it works automatically.  If the WAN is a static IP, you need to add DNS servers into the DHCP configuration for the computers.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
SHeidemann Tue, 01/12/2010 - 14:24
User Badges:
  • Bronze, 100 points or more

Actually it looks like the port is enabled, I'm just not sure what I need to configure to reach the internet.

Steven Smith Tue, 01/12/2010 - 14:27
User Badges:
  • Gold, 750 points or more

If it is plugged into a UC500, you should not need to do anything special on the phone to make this happen.  By default, it will pass the traffic.

SHeidemann Wed, 01/13/2010 - 13:47
User Badges:
  • Bronze, 100 points or more

It's not, but I believe it's a pc system problem, thanks for the facts though.


Stephanie

Steven Smith Wed, 01/13/2010 - 13:50
User Badges:
  • Gold, 750 points or more

What are you using to test the connectivity?  It could be that DNS is to certain IP's and if you have static DNS servers, this could be a problem.  Can you ping by IP outside of the UC?

SHeidemann Wed, 01/13/2010 - 14:11
User Badges:
  • Bronze, 100 points or more

I don't know why but, I wasn't obtaining the DNS automatically. I configured the entry manually on the PC, and everything is a go.  Is there something in CCA that I should configure?


Stephanie

Correct Answer
Steven Smith Wed, 01/13/2010 - 14:39
User Badges:
  • Gold, 750 points or more

If the IP of the WAN is DHCP, it works automatically.  If the WAN is a static IP, you need to add DNS servers into the DHCP configuration for the computers.

SHeidemann Wed, 01/13/2010 - 15:33
User Badges:
  • Bronze, 100 points or more

Steven,


For this demo that is what I will need to do, and I'll know that it will work smoothly when I put one into production and that's a relief.


Much appreciated,

Stephanie

Actions

This Discussion