Solved: LMS 3.1 ->RME4.2

YANNICK GUENVER · ‎01-13-2010

Running LMS 3.1 RME 4.2.0 when trying to do a software update or upgrade analysis under RME Software management I am not able to select any device in the Device selection window. I can put a tick in All devices checkbox but it doesn't actually select any devices. I can drill down to an individual device but cannot select it. no tick appears in the checkbox. Please assist

aryarahul · ‎03-26-2014

I am having the same issue , rebooting doesnt help

Any other solutiuon to this ?

View solution in original post

Joe Clarke · ‎01-13-2010

This sounds like an RME package problem. Post the swim_debug.log in addition to the NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log.

YANNICK GUENVER · ‎01-14-2010

Hello

Please find in attach the requested files

Thanks

Joe Clarke · ‎01-15-2010

I'm not seeing any relevant errors to what I think you are describing. Post a screenshot illustrating the problem.

YANNICK GUENVER · ‎01-18-2010

Hello,

Please find in attach the screenshot.

Joe Clarke · ‎01-18-2010

This is config archive, not SWIM. Post the dcmaservice.log and dcmaclient.log.

YANNICK GUENVER · ‎01-19-2010

Hello,

OK. We have the same pb with config archive. Please find in attach the requested files.

Best regards,

Joe Clarke · ‎01-19-2010

Post the list of contents under NMSROOT/MDC/tomcat/webapps/rme/lib/pkgs.

YANNICK GUENVER · ‎01-20-2010

Hello,

Please find in attach the contents under NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/lib/pkgs.

The path NMSROOT/MDC/tomcat/webapps/rme/lib/pkgs does not exist

Best Regards

Yannick

Joe Clarke · ‎01-23-2010

I was hoping for the output of DIR for this directory from a DOS prompt. I would also like to see a DCR export for one of the devices which is not selectable.

YANNICK GUENVER · ‎01-27-2010

Hello,

Since we have reboot the server this We we can now select device in RME .

Many thanks for your help.

Yannick

aryarahul · ‎03-26-2014

I am having the same issue , rebooting doesnt help

Any other solutiuon to this ?

Vinod Arya · ‎03-27-2014

Rahul,

I think you have issues with your LMS 3.1 server which has been advsied in some other threads to upgrade to atleast LMS 3.2.1 which is free upgrade for you.

Using a End of support product will have consequenses of lack of support mostly. Let us know the challenges you have in upgrade.

People here in CSC can help and suggest solutions.

-Thanks

Vinod

-Thanks Vinod **Rating Encourages contributors, and its really free. **

YANNICK GUENVER · ‎03-27-2014

Hello aryara

Our LMS 3.1 is unplugged now ! Have you try to update RME 4.2 to the last release available ?

Yannick