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Does BARS still work for IPCC 5.x

jamesalston
Level 1
Level 1

It seems the more that i research the more confused I'm getting.  We are planning an upgrade of our Contact Center from 5.x to 7.x along with CUCM 6.x.  I was told that BARS would be used to backup our current setup, but I thought that BARS only worked with 4.x. Can someone please set me straight.

Thanks

1 Accepted Solution

Accepted Solutions

andrew.higgins
Level 4
Level 4

As of CRS 5.x backup and restore functionality is embedded within AppAdmin.  Traditional BARS, using CM as the BARS "backup server" and CRS as a "backup target", is no longer supported.  For more information take a look at the "Backing-up and Restoring Data" section in the Administration Guide.

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_installation_and_configuration_guides_list.html

Regards,

Andrew

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2 Replies 2

andrew.higgins
Level 4
Level 4

As of CRS 5.x backup and restore functionality is embedded within AppAdmin.  Traditional BARS, using CM as the BARS "backup server" and CRS as a "backup target", is no longer supported.  For more information take a look at the "Backing-up and Restoring Data" section in the Administration Guide.

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_installation_and_configuration_guides_list.html

Regards,

Andrew

Thank you Andrew this is exactly what I was looking for. 

BTW  I worked on a ship for a year called the Andrew J. Higgins how about that..

Again Thanks