cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1598
Views
0
Helpful
5
Replies

How do you go about resetting the admin password?

bperciac
Level 5
Level 5

Would you please describe the process of resetting the admin password on a blocker box, assuming it has been either forgotten or mis-typed during a password change?

Thanks!

5 Replies 5

bethingt
Level 1
Level 1

If you log into the GUI go to System Administration --> Users. Slect the admin account and you can change it there.

Thanks for the feedback, but it is the admin password that has been lost, so no access to the administrative section(s) are possible.

Thoughts?

Bob

In that case you will need to contact Cisco Small Business Support and open a case to get it reset.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html#csb

How about if my country not listed in the Cisco Small Business and Cisco Small Business Pro Support Contacts?

In this case, i'm in Indonesia.

Thank you.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: