UCCX Historical Report Chart Time Units

Unanswered Question
Jan 13th, 2010

I'm running a UCCX historical report that charts each agent's logged in time in seconds.  I'd like to make the report's chart as easy to read as possible. Is it possible to change that X-axis unit from seconds to hours instead?


I have this problem too.
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Tanner Ezell Wed, 01/13/2010 - 13:43

You'd have to modify the Crystal Reports file (.rpt) to do logic to change it. Otherwise, no, not that I am aware of.


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