CAD Update loop

Unanswered Question
Jan 13th, 2010
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Hi All,


I have a problem with istalling CAD on Agent PC after finished I start the program and it require to update software

but after updated it still require me to update software again and it loop over and over never complete the update.


Anyone can help me to verify the problem? I used CM7.1.2a and UCCX7.0 SR3


Thanks,

Tinnakorn

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Tanner Ezell Wed, 01/13/2010 - 23:21
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Out of curiosity, when you run the update, is the user able to install software?

david.macias Thu, 01/14/2010 - 02:17
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Try installing the software as this user, which means you might have to raise the users levels in order to do this task.  Once you're able to run CAD without it needing an update then you can lower her rights again.


david

Tinnakorn Mukud... Thu, 01/14/2010 - 02:26
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Hi david,


I used this user which has an administartor level to install/update but same result.

david.macias Thu, 01/14/2010 - 07:30
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Have you tried uninstalling and reinstalling the application completely?


david

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