Change CallForwardAll for a line via Dial_InScript

flyingduckdk · ‎01-13-2010

Hi.

Im Trying to create a script that will enable me to dial a number Where the following happends:

Step 1:

Please Enter the Directory number you would like to forward.

Step 2:

Please Enter PinCode for Directory Number.

Step 3:

Tell Status : a) Directory Number : XXXX is currently not forwarded

b) Directory Number : XXXX is forwarded to 0 XX XX XX XX

Step 4:

Press 1 If you wish to remove CallForward | Press 2 if you wish to change CallForwardAll | Press * to go Back. | To Exit, Disconnect the call.

Step 5:

Enter the Number you would like Forward your call to.

Step 6:

Tell Status and go back to Step 4

Id appreciate any help in regards to this.

Kindest Regards

Claus Pedersen

SAN J · ‎01-15-2010

I don't know of any way to do this all within IPCCX scripting personally but maybe you can use a combination of IPCC scripting that triggers a batch script that launches the CCMUser URL and does the changes there??? Also, depending on what your end goal is, there might be a better way to handle this as opposed to call forwarding? As an example, if this is an operator phone, would time of day routing work better? Just a suggestion...if I'm even close to what you're trying to achieve....good luck.

flyingduckdk · ‎01-28-2010

I was afraid you guys, would say something like that.

Has anyone created examples of such javaclasses and XML scripts?

I think i might get a better understanding of this if I can get to see it in work and fiddle with it.

I need to get from A-Z here... and im at B...

Kindest Regards

Claus Pedersen

Tanner Ezell · ‎01-15-2010

To Accomplish what you want you'd need to know two things:

1. Java

2. AXL

You'd need to create a custom Java class that your script could execute to accomplish what you want, short of that there is no good way to accomplish that.

Tanner Ezell www.ctilogic.com

flyingduckdk · ‎02-11-2010

And good links for acomplishing just that ?

Im not your average java coder....