I have a CUCME with a CUE and i have the folllowing call flow:
The caller dials the PSTN number and the Auto-attendant prompts him to enter the extension he wants to reach. The phones are forwarded on No Answer to Voice Mail and the caller can record the message that he wants.
I need to give the caller after the Ring No Answer timeout the option to choose whether to dial another extension or record a message in the voice mail. Can i do this using an AA script or IVR script on Cisco Unity Express.
Your help is really appreciated