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Voicemail and Transfer issues on UC520

chriskane001
Level 1
Level 1

Hi everyone,

I have two questions they are as follows:

1* I have setup voicemail on extension 206 and it works fine but the LED light on the handset dosn't come on. I have looked in the CCA and even in GUE but cant see anything to active the LED.

2* When I answer an incoming call on ext 201 and transfer it anyone of the other extension it will not allow me to announce the call, it disconnects me but the handset I have transferred to rings. Also i have check all the programming in CCA and GUE with without success.

Can some one please help me. Look forward on your response. Thank you.

Regards

Chris

1 Reply 1

Steven Smith
Level 7
Level 7

Would you mind posting your config for both CUE and CME?  Remember to remove all passwords.

With extension 206, can you verify that is the first button on the phone?