Ciscoworks LMS 3.2

Unanswered Question
Nael Mohammad Fri, 01/15/2010 - 10:12
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1. Stop the daemon manager  using "net stop crmdmgtd" or "/etc/init.d/dmgtd stop" if solaris.

2. Goto CSCOpx/bin directory and run the "resetpasswd" command using the following syntax:



*** CiscoWorks user password recovery utility ***


Usage: resetpasswd 


(i.e. "resetpasswd admin")


3. enter the new password

4. Restart the daemon.


If that does not work, please post the "pdshow output" from "CSCOpx/bin/pdshow >pdshow.txt" .

Is this integrated with ACS ?


-nael

lehmandnest Mon, 01/18/2010 - 05:24
User Badges:

Thank you for the help. It still doesn't work, however. I saw in the Ciscoworks documentation that we shouldn't have Ciscoworks on the same server as TACACS so we won't be able to use TACACs with Ciscoworks. That being said , I still can't log in as the super admin. I have opened a case with Cisco and their first suggestion didn't work either:

1. Stop the Daemon Manager:


Windows: net stop crmdmgtd

Solaris: /etc/init.d/dmgtd stop


2. Go to the file containing the admin password:

%NMSROOT%\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\cwpass

and rename or backup that file


3. Go to the original admin password file at

%NMSROOT%\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\orig\cwpass

and copy this file into the path specified in step 2.


4. Restart the Daemon Manager:

Windows: net start crmdmgtd

Solaris: /etc/init.d/dmgtd start


Thanks again and hopefully I can get in without having to reinstall.


David Lehmann

Nestle Network Services

[email protected]

Office 440-264-6510

Cell 216-905-8012

lehmandnest Mon, 01/18/2010 - 07:44
User Badges:

Hi,

Here is the text for pdshow:

F:\>pdshow.cmd

Process= Tomcat

State = Program started - No mgt msgs received

Pid = 22996

RC = 0

Signo = 0

Start = 1/18/2010 7:22:24 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= TomcatMonitor

State = Running normally

Pid = 12252

RC = 0

Signo = 0

Start = 1/18/2010 7:22:28 AM

Stop = Not applicable

Core = Not applicable

Info = Tomcat Server up


Process= Apache

State = Program started - No mgt msgs received

Pid = 19536

RC = 0

Signo = 0

Start = 1/18/2010 7:23:09 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= RMEDbEngine

State = Program started - No mgt msgs received

Pid = 10200

RC = 0

Signo = 0

Start = 1/18/2010 7:23:11 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= Proxy

State = Program started - No mgt msgs received

Pid = 6992

RC = 0

Signo = 0

Start = 1/18/2010 7:23:15 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= ProcSysBus

State = Program started - No mgt msgs received

Pid = 15616

RC = 0

Signo = 0

Start = 1/18/2010 7:23:17 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= OpsxmlDbEngine

State = Program started - No mgt msgs received

Pid = 9080

RC = 0

Signo = 0

Start = 1/18/2010 7:23:23 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= OpsXMLRuntime

State = Program started - No mgt msgs received

Pid = 5372

RC = 0

Signo = 0

Start = 1/18/2010 7:23:29 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= CWAPublisher

State = Administrator has shut down this server

Pid = 0

RC = 0

Signo = 0

Start = 1/18/2010 7:23:33 AM

Stop = 1/18/2010 7:36:35 AM

Core = Not applicable

Info = Server started by admin request


Process= NameServer

State = Program started - No mgt msgs received

Pid = 23596

RC = 0

Signo = 0

Start = 1/18/2010 7:23:33 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= NameServiceMonitor

State = Running normally

Pid = 15900

RC = 0

Signo = 0

Start = 1/18/2010 7:23:37 AM

Stop = Not applicable

Core = Not applicable

Info = NameServer is fully up now !


Process= EDS

State = Running normally

Pid = 6744

RC = 0

Signo = 0

Start = 1/18/2010 7:23:41 AM

Stop = Not applicable

Core = Not applicable

Info = Initialization complete


Process= LicenseServer

State = Program started - No mgt msgs received

Pid = 9164

RC = 0

Signo = 0

Start = 1/18/2010 7:24:58 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= IpmDbEngine

State = Program started - No mgt msgs received

Pid = 14188

RC = 0

Signo = 0

Start = 1/18/2010 7:25:00 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= INVDbEngine

State = Program started - No mgt msgs received

Pid = 22928

RC = 0

Signo = 0

Start = 1/18/2010 7:25:06 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= FHPurgeTask

State = Never started

Pid = 0

RC = 0

Signo = 0

Start = N/A

Stop = Not applicable

Core = Not applicable

Info = Not applicable,


Process= FHDbEngine

State = Program started - No mgt msgs received

Pid = 24896

RC = 0

Signo = 0

Start = 1/18/2010 7:25:12 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= ESS

State = Program started - No mgt msgs received

Pid = 5540

RC = 0

Signo = 0

Start = 1/18/2010 7:25:16 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= EssMonitor

State = Running normally

Pid = 20784

RC = 0

Signo = 0

Start = 1/18/2010 7:25:20 AM

Stop = Not applicable

Core = Not applicable

Info = ESS is fully up now !


Process= EventFramework

State = Program started - No mgt msgs received

Pid = 17172

RC = 0

Signo = 0

Start = 1/18/2010 7:25:26 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= PMServer

State = Running normally

Pid = 16504

RC = 0

Signo = 0

Start = 1/18/2010 7:25:26 AM

Stop = Not applicable

Core = Not applicable

Info = PMServer is up and running


Process= SyslogCollector

State = Program started - No mgt msgs received

Pid = 12604

RC = 0

Signo = 0

Start = 1/18/2010 7:25:30 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= EPMDbEngine

State = Program started - No mgt msgs received

Pid = 17040

RC = 0

Signo = 0

Start = 1/18/2010 7:25:32 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= EPMServer

State = Running normally

Pid = 16992

RC = 0

Signo = 0

Start = 1/18/2010 7:25:36 AM

Stop = Not applicable

Core = Not applicable

Info = EPMServer is up and running


Process= FHServer

State = Running normally

Pid = 9992

RC = 0

Signo = 0

Start = 1/18/2010 7:25:40 AM

Stop = Not applicable

Core = Not applicable

Info = FHServer started.


Process= diskWatcher

State = Running normally

Pid = 14700

RC = 0

Signo = 0

Start = 1/18/2010 7:25:40 AM

Stop = Not applicable

Core = Not applicable

Info = diskWatcher initialized OK.


Process= DFMMultiProcLogger

State = Program started - No mgt msgs received

Pid = 11524

RC = 0

Signo = 0

Start = 1/18/2010 7:25:40 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= DFMLogServer

State = Program started - No mgt msgs received

Pid = 20144

RC = 0

Signo = 0

Start = 1/18/2010 7:25:40 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= DFMCTMStartup

State = Administrator has shut down this server

Pid = 0

RC = 0

Signo = 0

Start = 1/18/2010 7:25:40 AM

Stop = 1/18/2010 7:36:35 AM

Core = Not applicable

Info = Server started by admin request


Process= DfmBroker

State = Program started - No mgt msgs received

Pid = 7648

RC = 0

Signo = 0

Start = 1/18/2010 7:25:40 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= DfmServer

State = Running normally

Pid = 26608

RC = 0

Signo = 0

Start = 1/18/2010 7:25:44 AM

Stop = Not applicable

Core = Not applicable

Info = DfmServer initialized OK.


Process= DfmServer1

State = Running normally

Pid = 9608

RC = 0

Signo = 0

Start = 1/18/2010 7:25:44 AM

Stop = Not applicable

Core = Not applicable

Info = DfmServer1 initialized OK.


Process= DCRDevicePoll

State = Never started

Pid = 0

RC = 0

Signo = 0

Start = N/A

Stop = Not applicable

Core = Not applicable

Info = Not applicable,


Process= CSSCPServer

State = Program started - No mgt msgs received

Pid = 26504

RC = 0

Signo = 0

Start = 1/18/2010 7:25:44 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= CSRegistryServer

State = Running normally

Pid = 7268

RC = 0

Signo = 0

Start = 1/18/2010 7:25:44 AM

Stop = Not applicable

Core = Not applicable

Info = CSRegistryServer is running in other process


Process= CSDiscovery

State = Never started

Pid = 0

RC = 0

Signo = 0

Start = N/A

Stop = Not applicable

Core = Not applicable

Info = Not applicable,


Process= CmfDbEngine

State = Program started - No mgt msgs received

Pid = 20588

RC = 0

Signo = 0

Start = 1/18/2010 7:25:46 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= CmfDbMonitor

State = Running normally

Pid = 17108

RC = 0

Signo = 0

Start = 1/18/2010 7:25:50 AM

Stop = Not applicable

Core = Not applicable

Info = DbMonitor Running Normally.


Process= DCRServer

State = Running normally

Pid = 23756

RC = 0

Signo = 0

Start = 1/18/2010 7:25:51 AM

Stop = Not applicable

Core = Not applicable

Info = DCRServer is up and running


Process= CMFOGSServer

State = Program started - No mgt msgs received

Pid = 5608

RC = 0

Signo = 0

Start = 1/18/2010 7:26:01 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= CampusOGSServer

State = Program started - No mgt msgs received

Pid = 10940

RC = 0

Signo = 0

Start = 1/18/2010 7:26:05 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= EssentialsDM

State = Running normally

Pid = 22144

RC = 0

Signo = 0

Start = 1/18/2010 7:26:05 AM

Stop = Not applicable

Core = Not applicable

Info = RME Device Management started.


Process= ConfigMgmtServer

State = Program started - No mgt msgs received

Pid = 26508

RC = 0

Signo = 0

Start = 1/18/2010 7:26:09 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= ICServer

State = Running normally

Pid = 3028

RC = 0

Signo = 0

Start = 1/18/2010 7:26:09 AM

Stop = Not applicable

Core = Not applicable

Info = ICServer started.


Process= RMEOGSServer

State = Program started - No mgt msgs received

Pid = 25980

RC = 0

Signo = 0

Start = 1/18/2010 7:26:09 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= PMCOGSServer

State = Program started - No mgt msgs received

Pid = 13340

RC = 0

Signo = 0

Start = 1/18/2010 7:26:13 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= TISServer

State = Program started - No mgt msgs received

Pid = 23192

RC = 0

Signo = 0

Start = 1/18/2010 7:26:13 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= DFMOGSServer

State = Program started - No mgt msgs received

Pid = 22508

RC = 0

Signo = 0

Start = 1/18/2010 7:26:17 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= InventoryCollector

State = Running normally

Pid = 5672

RC = 0

Signo = 0

Start = 1/18/2010 7:26:21 AM

Stop = Not applicable

Core = Not applicable

Info = InventoryCollector is up and running


Process= Interactor

State = Program started - No mgt msgs received

Pid = 18668

RC = 0

Signo = 0

Start = 1/18/2010 7:26:25 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= InventoryCollector1

State = Program started - No mgt msgs received

Pid = 3556

RC = 0

Signo = 0

Start = 1/18/2010 7:26:25 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= Interactor1

State = Program started - No mgt msgs received

Pid = 19476

RC = 0

Signo = 0

Start = 1/18/2010 7:26:29 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= NOSServer

State = Running normally

Pid = 19296

RC = 0

Signo = 0

Start = 1/18/2010 7:26:29 AM

Stop = Not applicable

Core = Not applicable

Info = NOSServer is up and running


Process= PTMServer

State = Running normally

Pid = 13544

RC = 0

Signo = 0

Start = 1/18/2010 7:26:29 AM

Stop = Not applicable

Core = Not applicable

Info = Started Successfully


Process= EDS-GCF

State = Running normally

Pid = 1964

RC = 0

Signo = 0

Start = 1/18/2010 7:26:29 AM

Stop = Not applicable

Core = Not applicable

Info = GCF Initialization complete at Mon Jan 18 07:27:29 PST


Process= jrm

State = Running normally

Pid = 6940

RC = 0

Signo = 0

Start = 1/18/2010 7:26:29 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= CTMJrmServer

State = Administrator has shut down this server

Pid = 0

RC = 0

Signo = 0

Start = 1/18/2010 7:27:21 AM

Stop = 1/18/2010 7:36:59 AM

Core = Not applicable

Info = Server started by admin request


Process= ChangeAudit

State = Never started

Pid = 0

RC = 0

Signo = 0

Start = N/A

Stop = Not applicable

Core = Not applicable

Info = Not applicable,


Process= SyslogAnalyzer

State = Never started

Pid = 0

RC = 0

Signo = 0

Start = N/A

Stop = Not applicable

Core = Not applicable

Info = Not applicable,


Process= DataPurge

State = Administrator has shut down this server

Pid = 0

RC = 0

Signo = 0

Start = 1/18/2010 7:30:21 AM

Stop = 1/18/2010 7:36:36 AM

Core = Not applicable

Info = Server started by admin request


Process= IPMProcess

State = Program started - No mgt msgs received

Pid = 15004

RC = 0

Signo = 0

Start = 1/18/2010 7:30:21 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= IPMOGSServer

State = Program started - No mgt msgs received

Pid = 24268

RC = 0

Signo = 0

Start = 1/18/2010 7:30:25 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= ANIDbEngine

State = Program started - No mgt msgs received

Pid = 21156

RC = 0

Signo = 0

Start = 1/18/2010 7:30:27 AM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.


Process= ANIServer

State = Running with busy flag set

Pid = 25396

RC = 0

Signo = 0

Start = 1/18/2010 7:30:31 AM

Stop = Not applicable

Core = Not applicable

Info = ANIServer started.


Process= UTMajorAcquisition

State = Never started

Pid = 0

RC = 0

Signo = 0

Start = N/A

Stop = Not applicable

Core = Not applicable

Info = Not applicable,


Process= MACUHIC

State = Running normally

Pid = 16196

RC = 0

Signo = 0

Start = 1/18/2010 7:30:35 AM

Stop = Not applicable

Core = Not applicable

Info = Started.


Process= UTLITE

State = Running normally

Pid = 16540

RC = 0

Signo = 0

Start = 1/18/2010 7:30:35 AM

Stop = Not applicable

Core = Not applicable

Info = Started.


Process= UTManager

State = Running normally

Pid = 19552

RC = 0

Signo = 0

Start = 1/18/2010 7:30:35 AM

Stop = Not applicable

Core = Not applicable

Info = Started.


Process= VNMServer

State = Program started - No mgt msgs received

Pid = 13964

RC = 0

Signo = 0

Start = 1/18/2010 7:30:35 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= WlseUHIC

State = Running normally

Pid = 25600

RC = 0

Signo = 0

Start = 1/18/2010 7:30:35 AM

Stop = Not applicable

Core = Not applicable

Info = Started.


Process= AdapterServer1

State = Program started - No mgt msgs received

Pid = 22252

RC = 0

Signo = 0

Start = 1/18/2010 7:30:35 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request


Process= AdapterServer

State = Program started - No mgt msgs received

Pid = 17344

RC = 0

Signo = 0

Start = 1/18/2010 7:30:35 AM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request



F:\>























David Lehmann

Nestle Network Services

[email protected]

Office 440-264-6510

Cell 216-905-8012

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