01-15-2010 06:34 AM
I am locked out of Ciscoworks LMS 3.2 and when I put the user ID and password in it never resolves, the bar at the bottom never completes loading.
Thanks for your help.
David Lehmann
01-15-2010 10:12 AM
1. Stop the daemon manager using "net stop crmdmgtd" or "/etc/init.d/dmgtd stop" if solaris.
2. Goto CSCOpx/bin directory and run the "resetpasswd" command using the following syntax:
*** CiscoWorks user password recovery utility ***
Usage: resetpasswd
(i.e. "resetpasswd admin")
3. enter the new password
4. Restart the daemon.
If that does not work, please post the "pdshow output" from "CSCOpx/bin/pdshow >pdshow.txt" .
Is this integrated with ACS ?
-nael
01-18-2010 05:24 AM
Thank you for the help. It still doesn't work, however. I saw in the Ciscoworks documentation that we shouldn't have Ciscoworks on the same server as TACACS so we won't be able to use TACACs with Ciscoworks. That being said , I still can't log in as the super admin. I have opened a case with Cisco and their first suggestion didn't work either:
1. Stop the Daemon Manager:
Windows: net stop crmdmgtd
Solaris: /etc/init.d/dmgtd stop
2. Go to the file containing the admin password:
%NMSROOT%\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\cwpass
and rename or backup that file
3. Go to the original admin password file at
%NMSROOT%\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\orig\cwpass
and copy this file into the path specified in step 2.
4. Restart the Daemon Manager:
Windows: net start crmdmgtd
Solaris: /etc/init.d/dmgtd start
Thanks again and hopefully I can get in without having to reinstall.
David Lehmann
Nestle Network Services
david.lehmann@us.nestle.com
Office 440-264-6510
Cell 216-905-8012
01-18-2010 07:44 AM
Hi,
Here is the text for pdshow:
F:\>pdshow.cmd
Process= Tomcat
State = Program started - No mgt msgs received
Pid = 22996
RC = 0
Signo = 0
Start = 1/18/2010 7:22:24 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= TomcatMonitor
State = Running normally
Pid = 12252
RC = 0
Signo = 0
Start = 1/18/2010 7:22:28 AM
Stop = Not applicable
Core = Not applicable
Info = Tomcat Server up
Process= Apache
State = Program started - No mgt msgs received
Pid = 19536
RC = 0
Signo = 0
Start = 1/18/2010 7:23:09 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= RMEDbEngine
State = Program started - No mgt msgs received
Pid = 10200
RC = 0
Signo = 0
Start = 1/18/2010 7:23:11 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= Proxy
State = Program started - No mgt msgs received
Pid = 6992
RC = 0
Signo = 0
Start = 1/18/2010 7:23:15 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= ProcSysBus
State = Program started - No mgt msgs received
Pid = 15616
RC = 0
Signo = 0
Start = 1/18/2010 7:23:17 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= OpsxmlDbEngine
State = Program started - No mgt msgs received
Pid = 9080
RC = 0
Signo = 0
Start = 1/18/2010 7:23:23 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= OpsXMLRuntime
State = Program started - No mgt msgs received
Pid = 5372
RC = 0
Signo = 0
Start = 1/18/2010 7:23:29 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= CWAPublisher
State = Administrator has shut down this server
Pid = 0
RC = 0
Signo = 0
Start = 1/18/2010 7:23:33 AM
Stop = 1/18/2010 7:36:35 AM
Core = Not applicable
Info = Server started by admin request
Process= NameServer
State = Program started - No mgt msgs received
Pid = 23596
RC = 0
Signo = 0
Start = 1/18/2010 7:23:33 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= NameServiceMonitor
State = Running normally
Pid = 15900
RC = 0
Signo = 0
Start = 1/18/2010 7:23:37 AM
Stop = Not applicable
Core = Not applicable
Info = NameServer is fully up now !
Process= EDS
State = Running normally
Pid = 6744
RC = 0
Signo = 0
Start = 1/18/2010 7:23:41 AM
Stop = Not applicable
Core = Not applicable
Info = Initialization complete
Process= LicenseServer
State = Program started - No mgt msgs received
Pid = 9164
RC = 0
Signo = 0
Start = 1/18/2010 7:24:58 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= IpmDbEngine
State = Program started - No mgt msgs received
Pid = 14188
RC = 0
Signo = 0
Start = 1/18/2010 7:25:00 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= INVDbEngine
State = Program started - No mgt msgs received
Pid = 22928
RC = 0
Signo = 0
Start = 1/18/2010 7:25:06 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= FHPurgeTask
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= FHDbEngine
State = Program started - No mgt msgs received
Pid = 24896
RC = 0
Signo = 0
Start = 1/18/2010 7:25:12 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= ESS
State = Program started - No mgt msgs received
Pid = 5540
RC = 0
Signo = 0
Start = 1/18/2010 7:25:16 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= EssMonitor
State = Running normally
Pid = 20784
RC = 0
Signo = 0
Start = 1/18/2010 7:25:20 AM
Stop = Not applicable
Core = Not applicable
Info = ESS is fully up now !
Process= EventFramework
State = Program started - No mgt msgs received
Pid = 17172
RC = 0
Signo = 0
Start = 1/18/2010 7:25:26 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= PMServer
State = Running normally
Pid = 16504
RC = 0
Signo = 0
Start = 1/18/2010 7:25:26 AM
Stop = Not applicable
Core = Not applicable
Info = PMServer is up and running
Process= SyslogCollector
State = Program started - No mgt msgs received
Pid = 12604
RC = 0
Signo = 0
Start = 1/18/2010 7:25:30 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= EPMDbEngine
State = Program started - No mgt msgs received
Pid = 17040
RC = 0
Signo = 0
Start = 1/18/2010 7:25:32 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= EPMServer
State = Running normally
Pid = 16992
RC = 0
Signo = 0
Start = 1/18/2010 7:25:36 AM
Stop = Not applicable
Core = Not applicable
Info = EPMServer is up and running
Process= FHServer
State = Running normally
Pid = 9992
RC = 0
Signo = 0
Start = 1/18/2010 7:25:40 AM
Stop = Not applicable
Core = Not applicable
Info = FHServer started.
Process= diskWatcher
State = Running normally
Pid = 14700
RC = 0
Signo = 0
Start = 1/18/2010 7:25:40 AM
Stop = Not applicable
Core = Not applicable
Info = diskWatcher initialized OK.
Process= DFMMultiProcLogger
State = Program started - No mgt msgs received
Pid = 11524
RC = 0
Signo = 0
Start = 1/18/2010 7:25:40 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= DFMLogServer
State = Program started - No mgt msgs received
Pid = 20144
RC = 0
Signo = 0
Start = 1/18/2010 7:25:40 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= DFMCTMStartup
State = Administrator has shut down this server
Pid = 0
RC = 0
Signo = 0
Start = 1/18/2010 7:25:40 AM
Stop = 1/18/2010 7:36:35 AM
Core = Not applicable
Info = Server started by admin request
Process= DfmBroker
State = Program started - No mgt msgs received
Pid = 7648
RC = 0
Signo = 0
Start = 1/18/2010 7:25:40 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= DfmServer
State = Running normally
Pid = 26608
RC = 0
Signo = 0
Start = 1/18/2010 7:25:44 AM
Stop = Not applicable
Core = Not applicable
Info = DfmServer initialized OK.
Process= DfmServer1
State = Running normally
Pid = 9608
RC = 0
Signo = 0
Start = 1/18/2010 7:25:44 AM
Stop = Not applicable
Core = Not applicable
Info = DfmServer1 initialized OK.
Process= DCRDevicePoll
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= CSSCPServer
State = Program started - No mgt msgs received
Pid = 26504
RC = 0
Signo = 0
Start = 1/18/2010 7:25:44 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= CSRegistryServer
State = Running normally
Pid = 7268
RC = 0
Signo = 0
Start = 1/18/2010 7:25:44 AM
Stop = Not applicable
Core = Not applicable
Info = CSRegistryServer is running in other process
Process= CSDiscovery
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= CmfDbEngine
State = Program started - No mgt msgs received
Pid = 20588
RC = 0
Signo = 0
Start = 1/18/2010 7:25:46 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= CmfDbMonitor
State = Running normally
Pid = 17108
RC = 0
Signo = 0
Start = 1/18/2010 7:25:50 AM
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= DCRServer
State = Running normally
Pid = 23756
RC = 0
Signo = 0
Start = 1/18/2010 7:25:51 AM
Stop = Not applicable
Core = Not applicable
Info = DCRServer is up and running
Process= CMFOGSServer
State = Program started - No mgt msgs received
Pid = 5608
RC = 0
Signo = 0
Start = 1/18/2010 7:26:01 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= CampusOGSServer
State = Program started - No mgt msgs received
Pid = 10940
RC = 0
Signo = 0
Start = 1/18/2010 7:26:05 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= EssentialsDM
State = Running normally
Pid = 22144
RC = 0
Signo = 0
Start = 1/18/2010 7:26:05 AM
Stop = Not applicable
Core = Not applicable
Info = RME Device Management started.
Process= ConfigMgmtServer
State = Program started - No mgt msgs received
Pid = 26508
RC = 0
Signo = 0
Start = 1/18/2010 7:26:09 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= ICServer
State = Running normally
Pid = 3028
RC = 0
Signo = 0
Start = 1/18/2010 7:26:09 AM
Stop = Not applicable
Core = Not applicable
Info = ICServer started.
Process= RMEOGSServer
State = Program started - No mgt msgs received
Pid = 25980
RC = 0
Signo = 0
Start = 1/18/2010 7:26:09 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= PMCOGSServer
State = Program started - No mgt msgs received
Pid = 13340
RC = 0
Signo = 0
Start = 1/18/2010 7:26:13 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= TISServer
State = Program started - No mgt msgs received
Pid = 23192
RC = 0
Signo = 0
Start = 1/18/2010 7:26:13 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= DFMOGSServer
State = Program started - No mgt msgs received
Pid = 22508
RC = 0
Signo = 0
Start = 1/18/2010 7:26:17 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= InventoryCollector
State = Running normally
Pid = 5672
RC = 0
Signo = 0
Start = 1/18/2010 7:26:21 AM
Stop = Not applicable
Core = Not applicable
Info = InventoryCollector is up and running
Process= Interactor
State = Program started - No mgt msgs received
Pid = 18668
RC = 0
Signo = 0
Start = 1/18/2010 7:26:25 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= InventoryCollector1
State = Program started - No mgt msgs received
Pid = 3556
RC = 0
Signo = 0
Start = 1/18/2010 7:26:25 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= Interactor1
State = Program started - No mgt msgs received
Pid = 19476
RC = 0
Signo = 0
Start = 1/18/2010 7:26:29 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= NOSServer
State = Running normally
Pid = 19296
RC = 0
Signo = 0
Start = 1/18/2010 7:26:29 AM
Stop = Not applicable
Core = Not applicable
Info = NOSServer is up and running
Process= PTMServer
State = Running normally
Pid = 13544
RC = 0
Signo = 0
Start = 1/18/2010 7:26:29 AM
Stop = Not applicable
Core = Not applicable
Info = Started Successfully
Process= EDS-GCF
State = Running normally
Pid = 1964
RC = 0
Signo = 0
Start = 1/18/2010 7:26:29 AM
Stop = Not applicable
Core = Not applicable
Info = GCF Initialization complete at Mon Jan 18 07:27:29 PST
Process= jrm
State = Running normally
Pid = 6940
RC = 0
Signo = 0
Start = 1/18/2010 7:26:29 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= CTMJrmServer
State = Administrator has shut down this server
Pid = 0
RC = 0
Signo = 0
Start = 1/18/2010 7:27:21 AM
Stop = 1/18/2010 7:36:59 AM
Core = Not applicable
Info = Server started by admin request
Process= ChangeAudit
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= SyslogAnalyzer
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= DataPurge
State = Administrator has shut down this server
Pid = 0
RC = 0
Signo = 0
Start = 1/18/2010 7:30:21 AM
Stop = 1/18/2010 7:36:36 AM
Core = Not applicable
Info = Server started by admin request
Process= IPMProcess
State = Program started - No mgt msgs received
Pid = 15004
RC = 0
Signo = 0
Start = 1/18/2010 7:30:21 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= IPMOGSServer
State = Program started - No mgt msgs received
Pid = 24268
RC = 0
Signo = 0
Start = 1/18/2010 7:30:25 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= ANIDbEngine
State = Program started - No mgt msgs received
Pid = 21156
RC = 0
Signo = 0
Start = 1/18/2010 7:30:27 AM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= ANIServer
State = Running with busy flag set
Pid = 25396
RC = 0
Signo = 0
Start = 1/18/2010 7:30:31 AM
Stop = Not applicable
Core = Not applicable
Info = ANIServer started.
Process= UTMajorAcquisition
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= MACUHIC
State = Running normally
Pid = 16196
RC = 0
Signo = 0
Start = 1/18/2010 7:30:35 AM
Stop = Not applicable
Core = Not applicable
Info = Started.
Process= UTLITE
State = Running normally
Pid = 16540
RC = 0
Signo = 0
Start = 1/18/2010 7:30:35 AM
Stop = Not applicable
Core = Not applicable
Info = Started.
Process= UTManager
State = Running normally
Pid = 19552
RC = 0
Signo = 0
Start = 1/18/2010 7:30:35 AM
Stop = Not applicable
Core = Not applicable
Info = Started.
Process= VNMServer
State = Program started - No mgt msgs received
Pid = 13964
RC = 0
Signo = 0
Start = 1/18/2010 7:30:35 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= WlseUHIC
State = Running normally
Pid = 25600
RC = 0
Signo = 0
Start = 1/18/2010 7:30:35 AM
Stop = Not applicable
Core = Not applicable
Info = Started.
Process= AdapterServer1
State = Program started - No mgt msgs received
Pid = 22252
RC = 0
Signo = 0
Start = 1/18/2010 7:30:35 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= AdapterServer
State = Program started - No mgt msgs received
Pid = 17344
RC = 0
Signo = 0
Start = 1/18/2010 7:30:35 AM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
F:\>
David Lehmann
Nestle Network Services
david.lehmann@us.nestle.com
Office 440-264-6510
Cell 216-905-8012
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