We recently bought a Cisco Small Business VPN Router RVS4000 to be able to remotely access a file server in our network. We had no trouble installing and configuring the router nor did we with the QuickVPN client, the connection was immediate. But we got a problem as soon as we tried to map our network drives. We end with an error message saying our file server is unreachable, event though we can successfuly ping it and access it through the web.
So we investigated that problem and found that we are not assigned an IP address from the remote network (A full network scan didn't found any new computer on the network and haven't found any DHCP adress release by the router for our remote computer.). We haven't found any new connection in network connections like we usually find with other vpn vlients. And our remote computer doesn't even have a route to the distant network (Found by typing "route print" in cmd.exe). So we are thinking that we can't nap those drives because our computer can't reach the file server or the file server cannot respond since it doesn't have an ip address to answer to.
So our question is: Is there any way to create a connection to get an IP address from the remote network or to be able to map network drives?
Thanks in advance.