I am one of the IT guys for my unit and have never once worked with fiber optical connections. We had a long stretch that needed to be ran with fiber in order to get them connected so we did but have had no success. We are using (2) Cisco Catalyst 2924 XL Series switches along with working media converters and patch fibers at each end.
I don't know much about configuring switches and spent a good amount of time reading the Guide for that series with no luck on figuring it out. I have confirmed in dir flash that it is a blank config. Is there something in particular I need to setup before the switches can pass traffic?