Failed to update central controller

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Hi,


I have 2 Progger Machine  (Progger Sida A and Progger Side B) and AW/HDS on saparate Machine.

(ICM Version 7.5 and SQL version -2005)


I am unable to make any changes in ICM, When I open Configuration Manager in AW, and try to add or edit user, it gives me an error " unable to update the central controller", I check the UPDATEAW Process, this process is attempting to connect to central controller SideA- IP Address.

When I try to initialize local databse, it gives me an error "PIPE Ended", When I open Router Log Viewer, it was not connected.


(Ideally, If AW is not able to connect to Side A then it should try to connect to Side B Central controller,)


Please help.


Thanks,

Manish

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Doan Khanh Tan Thanh Mon, 01/18/2010 - 01:27

Hi,


Please check on MDS process of Progger Site A or B if there are any processes continue restarting.

If yes, reinstall and make sure all configurations are ok and all configure with hostname are pingable.


Thanh

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