IP Communicator Setup CCM 7.0

billsayegh · ‎01-17-2010

Hi

Can anyone advise how you setup IP Communicator in CCM 7.0

I tried to add the device but it does not come up with a MAC address, how can I add the IP Communictor?

Any help on the steps would be appreciated.

Thanks

Bill

Rob Huffman · ‎01-17-2010

Hi Bill,

The MAC address should typically be a fixed network interface card (NIC) on the

PC/Laptop where Cisco IP Communicator is installed.

Try this excellent Tech Note

Cheers!

Rob

htluo · ‎01-17-2010

For IP communicator, you may use any name as device name.

Michael

billsayegh · ‎01-17-2010

Hi I have received replies and thanks for this.

I have not made it clear in my post that the problem I am having is on the call manager ver 7.0, when I select

IP communicator it does not come up with a MAC address.

The selections start from the name and the IP address is grey out after I set it up.

Why doesnt the MAC address apear for the IP communicator selection.

Thanks

Bill

bigjaustin · ‎07-26-2010

I think i have the same issue

I don't think IP Communicator supports windows 7 64bit

Thanks

John

Tracy Larson · ‎07-26-2010

I use IP Communicator with windows 7 64 bit with no problems.

bigjaustin · ‎07-26-2010

I have tried on 2 windows professional 64 bit machine and both have all the option greyed out can you tell me what you had to do to get this to work

I have lenovo and a Dell same issue

installed on XP machine no issue what so ever

Tracy Larson · ‎07-26-2010

I have a dell laptop. Do you have administrative rights to the computer?