Hello , Dears all,
I have encountered a major issue under LMS 3.2.
When a report has been launched under CM , the report don't mention the ip phones.I have asked to see in the switch 4506 concerned :
- mac addresses
- vlan voice
The both are seen but the report mention any ip phone. I have checked the ut.log and saw nothing seems corrupted.
The ping sweep has been enable and the ut.properties is in accordance of what should be expected.
Did someone has any idea ?
If you see the mac addresses of the ipphone but not the extentions and users then Campus can't get this info from the callmanager.
Make sure campus has the callmanager(s) in its devicelist and that callmanager is reachable via snmp.