Solved: Extending Hunt Pilot ring timer

troy.bennett · ‎01-19-2010

I have used the "Maximum Hunt Timer" option to attempt to extend the ring time for a set of phones in a broadcast hunt pilot. However irrespective of the time I set it will not ring the phones more than about 3 times. In addition the field does not allow me to set the value to more than 3 digits. The documentation states that the valid range foes from 1 to 3600 seconds. Is there some other parameter that I need to modify to allow the phones to ring longer than they currently are? In addition is it necessary to provide an outside dial tone (thats the default option)?

Setup

CM BE 6.1

HP used to ring several phones at a branch location.

Jonathan Schulenberg · ‎01-20-2010

There is a RNA Reversion Timeout on the Line Group that you also need to increase.

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Jonathan Schulenberg · ‎01-20-2010

There is a RNA Reversion Timeout on the Line Group that you also need to increase.

troy.bennett · ‎01-20-2010

Thanks a lot this fixed my proble. I adjusted that timer and the phones rang accordingly.