Reza Sharifi Tue, 01/19/2010 - 12:33
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Hi Russ,


You need to open TAC case at Cisco.com. They will let you now how to go for replacing it


HTH

Reza

Itzcoatl Espinosa Tue, 01/19/2010 - 12:49
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Hi Russ,


I think the best way is to go to www.cisco.com website and click on Support > Open a service request. you can enter the serial number from the switch, verify if it is under warranty. The page will guide you so that you can open a case and have the switch replaced.


Thanks,


Itzcoatl Espinosa.

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