01-20-2010 12:15 PM - last edited on 03-25-2019 07:56 PM by ciscomoderator
Hello,
We recently installed or configured few 6021's and 41's phones and we have noticed that the transfer softkey button is not an option on our phones, can anyone tell me why? I have play with the softkey templates and no help, our ucm version is 7.1.3, thanks
01-20-2010 01:09 PM
Because the phone has a dedicated button for that.
Fixed keys for hold, transfer, and conference
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10326/data_sheet_c78-541199.html
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
01-20-2010 02:42 PM
Welll....java that could explain why?....see I have never seen this phone before so i was clueless.
...we bought this phones for a remote site and i was relying on what the site admin was telling me....thanks for your time!
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