Running Ciscoworks LMS3.2 on x86/x64

Unanswered Question
Jan 20th, 2010

Dear Friends,

I recently purchased some Sunfire X4140 X64 servers believing that I will be able to run my LMS3.2 on the servers.

I intended to install Solaris 10 and then LMS3.2 on top.

However when I try to install the LMS I get the following message:

INFO: Checking DHCP..
INFO: DHCP not enabled in this machine.
INFO: BUILD_ID is SOL_LMS3_2_CH_20090529_0001
INFO: ITOOLS_BUILD_ID is SOL_ITOOLS33_20090424_2302
ERROR: The server architecture is as follows -
ERROR: 32-bit i386 applications
ERROR:  amd_lzcnt popcnt amd_sse4a tscp cx16 mon sse3 sse2 sse fxsr amd_3dnowx
ERROR:  amd_3dnow amd_mmx mmx cmov sep cx8 tsc fpu
ERROR: This is not a supported architecture.
ERROR: The server architecture should be 32-bit compatible.
ERROR: The product cannot be installed on this server.
=================================================================
Finished:  Thu Jan 21 09:26:15 SAST 2010
=================================================================
===============- Software Installation Tool Completed -==============
=================================================================
===================- Possible Warnings/Errors Encountered -===================
ERROR: The server architecture is as follows -
ERROR: 32-bit i386 applications
ERROR:  amd_lzcnt popcnt amd_sse4a tscp cx16 mon sse3 sse2 sse fxsr amd_3dnowx
ERROR:  amd_3dnow amd_mmx mmx cmov sep cx8 tsc fpu
ERROR: This is not a supported architecture.
ERROR: The server architecture should be 32-bit compatible.
ERROR: The product cannot be installed on this server.
=====================================================================
bash-3.00#

Has anyone had a similar problem? Is there a possibility that LMS3.2 will run on X86/X64 hardware? If someone has encountered this problem how did they go round this issue. I did not intend to run the Windows version of the same.

I welcome any comments and suggests as I am at my wits end.

Regards,

Gibson

I have this problem too.
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Michel Hegeraat Thu, 01/21/2010 - 00:46

Only a few solaris 10 versions are supported

The following Solaris 10 releases are supported in LMS 3.2:

Solaris 10, 10/08 release

Solaris 10, 05/08 release

Solaris 10, 08/07 release

Solaris 10, 11/06 release

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html#wp1099303

And there are some other restrictions mentioned and some patches.

If it is not that then I guess you need to open an SR.

Cheers,

Michel

Martin Ermel Thu, 01/21/2010 - 08:26

LMS is not supported on Solaris running on x86 processors and I doubt it will...

have a look at the FAQ section in this document:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/faqs.html#wp1313830

[...]

Q. Is LMS 3.2 supported on Solaris x86 (on the x86 CPU)?

A. No, LMS 3.2 is not supported on Solaris x86.

[...]

it is also very well documented here:

hhttp://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html#wp1114662

with a list of supported processors and releases for Solaris:

[....]

The following are the supported processors on a Solaris system:

UltraSPARC III

UltraSPARC IIIi processor

UltraSPARC IV processor

UltraSPARC IV+ processor

UltraSPARC T1 processor

UltraSPARC T2 processor

UltraSPARC T2+ processor (Supported only on Solaris 10)

SPARC64 VI processor (Supported only on Solaris 10)

SPARC64 VII processor (Supported only on Solaris 10)

[...]

Vinod Arya Wed, 03/02/2011 - 05:00

It seems you are running out of options. There is nothing which can make LMS to be installed in a x64 architecture.

The available options are restricted to choose between Win (x86/x64 both) or Sol 10 (x86), supported versions only.

This is a because even if you get something now to tweak around and pass through, in future if there will be any other issues the TAC would guide you to re-install the software on supported platform.

-thanks

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