We have a IP Telephony cluster in CUCM 6.1(4) and we try to user the Perfomance Log Viewer functionnality in RTMT.
We would like to open the RisDC Perfmon Logs from the servers without collecting files on local disk first.
When we select a node and click on Open, we have a popup window saying : "Perfmons Logs not available for this service and node".
In the service parameters on CUCM Administration web interface, logs for "Cisco RIS Data Collector - Troubleshooting Perfmon Data Logging" are enable on all nodes.
Does somebody know why we ave this popup ?
Is somebody succeed to use this functionality ?
Thanks for your answer.